Privacy Policy for ReelTalk

1. Introduction

Welcome to ReelTalk ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ReelTalk mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account and use ReelTalk, you may provide us with:

• Account Information: Name, email address, username, password, profile photo, bio/description
• Profile Content: Posts, comments, reactions, stories, status updates
• Communications: Direct messages, group chat messages, video/voice call data
• Media Content: Photos, videos, and other files you upload or share
• Payment Information: If you purchase premium features (processed securely through third-party payment processors)
• Feedback and Support: Information you provide when contacting customer support or providing feedback

2.2 Information Collected Automatically

When you use our Service, we may automatically collect:

• Device Information: Device type, operating system, device identifiers, mobile network information
• Usage Information: Features used, posts viewed, interactions, time spent on app, click/tap patterns
• Location Information: IP address, general location based on IP address (we do not collect precise GPS location)
• Log Data: Access times, pages viewed, app crashes, system activity

2.3 Information from Camera and Microphone

With your permission:

• Camera Access: To capture photos and videos for posts, stories, profile pictures, and video calls
• Microphone Access: To record audio for voice messages, video content, and voice/video calls
• Media Library Access: To select existing photos and videos from your device

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Enable core features (posting, messaging, calling, stories)
• Personalize your experience and content feed
• Respond to your requests and provide customer support
• Improve app performance, features, and user experience
• Detect, prevent, and address fraud, abuse, and security issues
• Enforce our Terms of Service and community guidelines

4. How We Share Your Information

We may share your information:

• With other users (as you choose to share)
• With service providers who help us operate our Service
• When required by law or to protect rights and safety
• With your consent

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information, except where we need to retain it for legitimate business or legal purposes.

6. Your Rights and Choices

You have the right to:

• Access and update your profile information
• Download a copy of your data
• Delete individual posts, comments, or messages
• Delete your entire account
• Control privacy settings and who can see your content
• Opt-out of promotional communications

7. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption: Data in transit is encrypted using TLS/SSL
• Secure Storage: Data at rest is stored on secure servers
• Access Controls: Limited access to personal data by authorized personnel only
• Regular Security Audits: Ongoing monitoring and testing

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

ReelTalk is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@freetalk.site.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information. To exercise these rights, contact us at privacy@freetalk.site.

11. European Union Users (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, and port your data. Contact our DPO at dpo@freetalk.site.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy in the app, sending an email notification, or displaying an in-app notice.

Acknowledgment: By using ReelTalk, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.